Community Connect Inc.
Senior Account Manager Back
Job Code: SAM

REPORTS TO: Manager, Account Management
DEPT: Client Solutions Group

Company Profile

Community Connect Inc. has an immediate opening for a talented and self-motivated individual. Community Connect Inc. is a top 50 web publisher, with more than 16 million registered members across our four sites -- AsianAvenue.com, BlackPlanet.com, GLEE.com and MiGente.com. Community Connect is the category leader for building online community destinations for niche U.S. communities. Our members continue to come back to these sites in order to interact with people of similar backgrounds and interests, to establish meaningful relationships, to find out about the latest news in politics, culture, music, entertainment and the job market, and to gain access to innovative tools and services.

Job Purpose/Ojective

Provide a high level of support to the Client Solutions Group in planning, executing, monitoring, and optimizing online advertising campaigns.

Serve as the primary point of contact for clients, working closely with them to maximize the effectiveness of their campaigns. Enhance and build relationships with new and existing clients.

ESSENTIAL DUTIES & RESPONSIBLITIES:

  • Manage relationships with strategic clients. Review account activity and identify opportunities to improve economics and value to CCI
  • Manage overall client satisfaction and coordinate efforts with internal teams (Traffic, Production, Engineering, Marketing, and Finance) to develop strategies around campaign optimization and improved performance
  • Work with Traffic to ensure campaigns are launched successfully, delivered efficiently, and up-to-date performance/results are communicated to clients. Effectively translate delivery information to both technical and non-technical teams
  • Initiate, analyze, and act upon stats obtained from internal and 3rd Party systems; interpret key site data such as member behavior, ad inventory availability, traffic patterns, and other data as required
  • Prepare media plans and proposals on behalf of Sales
  • Manage pre-sales inventory availability planning
  • Assess successful inventory
  • Analyze inventory in order to meet customer-specific targets/objectives
  • Attend pre/post sales onsite client meetings
  • Consult/Advise Ad Sales on effective media presentations
  • Complete post sale campaign performance summaries and present results to customers

QUALIFICATION & SKILLS:

  • Solid understanding of the online advertising industry and experience in media publishing
  • Knowledge of ad serving technologies (ex. DART, RightMedia) and ad operations processes
  • Knowledge of ad work flow mgmt. tools
  • Understanding of all components of online advertising campaigns, including ad units, banner delivery, ad operations, rich media products, custom development, and content integration
  • Experience with client up-selling and campaign renewals
  • Strong written & verbal communication
  • Results-driven and ability to manage business relationships in a competitive market
  • Strong analytical and quantitative skills and the ability to optimize campaigns
  • Knowledge of web technologies and the web analytics
  • Strong Computer Skills (MS Word, MS Excel, MS Outlook, and MS PowerPoint)
  • Highly organized, extremely detail-oriented, and the ability to multi-task in a fast-paced, deadline driven environment

EDUCATION AND EXPERIENCE:

Minimum Education Requirement:
  • BA/BS Degree, Marketing or Advertising preferred

Minimum Experience Requirement:

  • 2+ years Account Management or Client Services experience

Please send resume and cover letter to jobs@communityconnect.com. You must reference the job code VPPMS in the subject line of the e-mail. Only resumes in MS Word format will be accepted.

Community Connect Inc. is an equal opportunity employer. In order to ensure equal employment opportunity for every applicant, all hiring decisions will be made without regard to race, religion, sex, sexual orientation, age, national origin, citizenship status, veteran status, or disability. The Company is firmly committed to a policy and practice of non-discrimination in all areas of employment, and the Company will fully comply with all applicable federal, state, and local statutes pertaining to employment. As required by the Immigration Reform and Control Act, all applications selected for employment will be required to be eligible to work in the United States before beginning employment. Community Connect Inc. will not sponsor individuals for employment purposes.